Privacy policy

Ghalia & Co. Baby operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Ghalia & Co. Baby is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.

Personal Information We Collect or Process

We collect contact details including your name, shipping address, phone number, and email address to fulfill your orders.

Payment Information

To provide a secure shopping experience, all credit/debit card transactions are processed securely through Paymob. We also offer Cash on Delivery (COD). Your financial information is handled according to the highest security standards provided by our payment partners and Shopify.

How We Use Your Personal Information

• To Fulfill Orders: To process payments, arrange shipping, and provide order updates.

• Customer Support: To respond to your inquiries via email or WhatsApp.

• Marketing: If you opt-in, we may send you updates about our new collections (like our upcoming summer pieces) via email or WhatsApp.

How We Disclose Personal Information

We share your information with service providers who help us run our business, such as:

• Shopify (to power our store).

• Shipping Partners (to deliver your Ghalia & Co. pieces to your doorstep).

• Paymob (to process secure online payments).

Children's Data

Our Services are intended for parents and adults purchasing for children. We do not knowingly collect personal information from children.

Security and Retention

We retain your information only as long as necessary to provide you with our services and comply with legal obligations. While we strive to use commercially acceptable means to protect your personal information, remember that no method of transmission over the internet is 100% secure.

Your Rights

Depending on your location, you may have the right to access, correct, or delete the personal information we hold about you. You can exercise these rights by contacting us.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons.

Contact Us

Should you have any questions about our privacy practices or this Privacy Policy, please contact us at:

• Email: ghaliaandcobaby@gmail.com

• WhatsApp: +20 120 005 6911